Friends were visiting from Calgary and Montreal, so we
decided to organize a dinner out for the occasion. We chose Italian food, as it
would be a menu easy to please everyone. Mamma Grazzi's had impressed us in the past, so it
seemed like a good choice for the occasion.
Unfortunately, the whole table was not impressed with the
service. Though the server was attentive, she seemed very impatient and rude
when dealing with our guests. Everyone was in a great mood and unfortunately
her attitude brought everyone down.
I had ordered the Caprese Salad, an appetizer I always order if it
is on a menu, I've ordered the salad here before. Much to my disappointment the
salad consisted of one very small piece of mozzarella cut in half w each half
served on top of an under ripened slice of tomato (almost white) on top of a
toast cracker, accompanied by a bed of mixed greens. Needless to say this is
not, from a definition standpoint, a Caprese Salad, and the ingredients used
would embarrass any Italian chef.
My boyfriend ordered a rye and ginger and was instead served
a rye and coke.
Three girls at our table ordered a pitcher of sangria to
share - $34 for 1 liter. Unfortunately the ladies were unimpressed as they
typically order sangria when going out, and this sangria 'tasted like watered
down apple juice' and was not worth the $34 they paid.
Unfortunately that's not all, my pasta was also cold and did
not seem fresh.
It makes me sad that we had this experience here, as I've
always recommended Mamma Grazzi's to friends and clients. One would expect a restaurant
to house their establishment with their strongest staff members, I hoping that
this experience was just a result of inexperienced staff and not a reflection
of what Mamma Grazzi's has become.
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