each and every guest

A restaurant's success comes as a result of the satisfaction of their guests, which is earned as guests' familiarize themselves with a restaurant and come to trust the menu, the staff, and the establishment as a whole. The economy plays a factor in the way that people spend their money, and when the employment rates and economy in Ontario are not doing so hot, people are more cautious about how they spend their money. 

When a guest visits a restaurant and feels that they are valued as a customer, that can go a long way. When they enjoy the food, are happy with the service, and the ambiance is appropriately set, the customer finds a sense of comfort - that's what every owner should want and what a restaurants team should strive to achieve for the satisfaction of each and every guest. 

From my experience, the establishments in which you will find these qualities are the ones that are led by owners and managers that are passionate about food and drink, taking pride in their work and valuing each opportunity to showcase the establishment's greatest attributes ensuring a memorable and positive experience for all guests.